Verifications Frequently Asked Questions

In order to become a verified client, you need to provide the following documents:
A valid passport/national ID or a driving license – the front and back sides. If the deposit is made via credit card - the credit card used, both front and back sides. Please cover the first 12 digits on the front side and the CVV code (3 digits) on the back side. If the deposit is made via e-Wallet or bank transfer – a screenshot of your e-Wallet account profile page (showing your full name, email and e-Wallet ID) or confirmation of the bank transfer deposit. Simply send digital images of these verification documents to and you will receive an email notification once the documents are processed (it usually takes up to 3 business days).
First log in to your account, then click on the Security Settings. After that on Upload Documents tab choose the type of the document you wish to upload and choose the document by clicking either upload Front ID or upload Back ID button.
A proof of identity (POI) is one of the documents required for account verification. As per regulation rules, we can accept a passport, national ID or driving license as a proof of identity.
The verification process, as mentioned in our terms and conditions, is an integral part of our regulatory security requirements and is entirely mandatory, as it allows preventing cases of fraudulent activities.
No, once you have submitted the appropriate documents to complete withdrawals or deposits you will not need to repeat the process. The documents needed for proof of identification are: Official ID with picture – Passport/ Driving License/Official Government ID document (not expired). If a credit card was used to deposit funds: Front and back sides of the credit card, showing only the last 4 digits. *Please note that if a trader uses multiple credit cards to deposit funds, the documents listed above will be required for each credit card. Clients will be notified by email regarding specific documentation required.
You're free to try all the trading features of our platform on your own or ask your personal Account Manager for assistance.